Position Detail
QA Engineer
Advertised on : 23 Feb 2021 | Closing Date :24 Apr 2021
Attend to customer for the understanding of her complaint (defect description, % defective, effects on customer, defective manufacturing date, responsible QC and operator) and the support of sorting/ reworks on time as agreed by the customer.
Efficient customer support (reworks/ sorting)
Effective rework method/ procedure that shall not include other problem (for example, scratches).
Sorters understand the defects and rework method.
No escapees from detection/ reworks.
Timely customer support (reworks/ sorting) to her production schedule/ requirement to prevent line down occurrence.
To unsure that the customer’s CAR is replied promptly and to see through the effective of the CAR implementation before closure.
To assist the production in trouble-shooting the root cause of the problem.
To verify customer’s complaints and to convey these complaints back to IPQC and production floor to take immediate action.
To verify customer’s rejects prior to issuing of RMA.
To review the FAI, Cp/ Cpk Reports before submitting to customer.
To prepare the Inspection Plan for IPQC to inspect the part based on the Plan created.
To help the production to negotiate with the customer on the cosmetic’s requirement.
Requirements:
Diploma & above
Interpersonal skills
Project management skill
Experience in plastic injection moulding
Language proficiency-able to communicate with workers and supervisor
Minimum 5 years experiences